Grievance & Data Privacy

At Srusti Hospital, we are committed to maintaining the highest standards of transparency, patient rights, and data privacy. We value the trust placed in us and ensure that every concern or grievance raised by patients, visitors, or stakeholders is handled responsibly and promptly.

Grievance Redressal

If you have any concerns, complaints, or suggestions regarding our medical services, staff behavior, facilities, or patient experience, you may submit a grievance through our official communication channels.

Our management team carefully reviews every concern and takes appropriate steps to resolve issues in a fair and timely manner. We aim to ensure that every patient receives respectful, safe, and quality healthcare services.

You can submit your grievance by:

• Filling out the feedback or grievance form on our website

• Contacting the hospital administration

• Visiting the hospital reception desk

All grievances are treated confidentially and handled with utmost seriousness.

Data Privacy Commitment

Srusti Hospital respects the privacy of every patient and website visitor. We collect and process personal information only for medical, administrative, and communication purposes.

Your personal information, including contact details and medical records, is protected through appropriate security measures to prevent unauthorized access, misuse, or disclosure.

We do not sell or share personal data with third parties except when required for medical services, legal obligations, or authorized healthcare processes.

Patient Rights

Patients have the right to:

• Receive clear information about their medical care

• Expect confidentiality of personal and medical records

• Submit complaints or feedback regarding services

• Request clarification regarding data usage and privacy

Contact for Grievance & Data Privacy

If you have any concerns related to grievances or data privacy, you may contact the hospital administration through our official contact channels available on the website.